VideoPulse Privacy Policy

Introduction

At VideoPulse, your privacy is our top priority. We are committed to protecting your personal data and handling it in compliance with applicable laws and regulations. This Privacy Policy explains how we collect, use, and protect your data when you use our app and related services.

Information We Collect

Platform Usage Data: Interactions such as viewing, editing, downloading, or sharing content.
Device and Log Data: Device ID, model, OS version, IP address, language, network type, and logs.
Feedback Data: Messages and contact info (e.g., email) when you reach out for support.
Facial Feature Recognition: Temporary processing of facial feature data for rendering. Not stored or shared.
Cloud-Based Processing: Temporary processing on secure servers. Deleted immediately after rendering.

Permissions

With your consent, we may request access to:

Storage (save and edit media)
Camera (capture photos and videos)
Internet (access materials and updates)

Permissions are optional and can be managed in your device settings.

How We Use Information

Enhance and develop services
Maintain app security and prevent abuse
Communicate important updates
Comply with legal and regulatory obligations

Data Deletion

You can delete your data anytime via app settings. Uninstalling the app also removes all local data. Once deleted, data cannot be recovered.

Cookies & Similar Technologies

We use cookies, web beacons, and SDKs for authentication, analytics, ad performance, and social features. You may manage cookies in your browser settings. Disabling may affect functionality.

Data Retention

Personal data is retained for up to 48 months or as required by law. Usage data is stored for shorter periods unless needed for security or service optimization.

Data Sharing

We never sell personal data. Information may be shared only with trusted providers, as required by law, or in connection with a merger or acquisition, ensuring equal or stronger protections.

Your Rights

Depending on your region, you may have rights to:

Access or copy your data
Correct inaccurate information
Request deletion
Object to or restrict processing
Withdraw consent
Transfer your data

Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors. If discovered, such data will be promptly deleted.

Legal Basis & Compliance

We comply with CCPA, VCDPA, GDPR, and LGPD. We process data based on legitimate interest, legal obligation, vital interest, or user consent.

Complaints

If you believe your rights have been violated, you may file a complaint with your local data authority. Please contact us first and we’ll do our best to resolve it.